Snow Business, December 2014

You are a BOSS SNOWPLOW Owner and when the snow starts falling we know you need to move at the speed of the storm We also know that having a community to share stories about your equipment communicating with the BOSS team and connecting with other snowplow professionals is important to you That is why we have developed the offi cial BOSS OWNERS GROUP community This community is exclusive to BOSS SNOWPLOW Owners only and features FREE Welcome Gift Upon Registration Your Own BOSS Profi le Page Special Offers Access To New Product Announcements Service and Product Information Plus much more This is your community You are part of the BOSS Family and it is our promise that were always here to back you up Join today at bossplow com owners 46 SNOW BUSINESS DECEMBER 2014 www GoPlow com ALL STARS OF SNOW ICE Robert Gray Manager SUNCREST GARDENS PENINSULA OH I n 1987 Rob Grays role was simple he was a level one technician on a landscape maintenance crew It didnt take long for Grays skill set and excellent work habits to be recognized says Suncrest Gardens secretary Amy Pivarski Five years later Gray was appointed to manage production operations for the maintenance department Fast forward to 2006 and the landscape management group directed by Gray had grown to 10 landscape maintenance crews five landscape enhancement crews two lawn care crews and four on site gardeners during the growing season This same crew transitions to the snow ice management staff during winter His role in snow ice management services SIMS grew exponentially as he assumed responsibility of a medical facility in downtown Akron The SIMS staff services 15 medical facilities a shopping mall condominium complexes and many commercial properties throughout the greater Akron area Grays job is to handle overall planning training of all production units This includes overseeing vehicle and equipment setups staff assignments distributions to job sites and routing schedules To see Gray at his best stop by during the most severe winter event From the moment the winter season begins to show itself Gray is on red alert He mentally positions himself to be the first line of defense in taking on a snow event He is always in front of any pending storm monitoring weather conditions assessing radar screens taking air and surface temperature readings and visiting job sites to personally inspect conditions says Pivarski He constantly checks in with each site manager to offer his experience in attacking each storm so that the staff performs in an efficient and timely manner He is quick to Robert Gray assess each event and assist the crews in accomplishing the daily goals She continues Throughout the winter Gray keeps a very open line of communication between our clients account managers and office staff As our clients have detailed in our year end surveys this proves to be very beneficial when renewal contracts are presented Once the winter season is behind him Gray is firmly committed to continuing education having attended many SIMA symposiums industry seminars and online webinars It is clearly evident to all of those around Gray that he commands their respect as a leader mentor and teammate He sets the finest example of commitment to his job and to his profession for all to see and admire Pivarski says She recounts a meeting several years ago during the final winter planning stage Its tradition to end with a teambuilding event That particular year each crew member received a paper snowflake and was asked to write something to commemorate the upcoming season Grays message became the rally cry for the entire winter season W I T When asked what it meant Gray responded Whatever it takes 12804_ BOSS_ 2014 2015 Trade Print_ Owners Group_ Snow Business Trim 21875 W x 10 H Bleed none YOU OWNERS GROUP 2014 BOSS Products Northern Star Industries Inc