Snow Business, December 2017
2017 ALL STARS OF SNOW ICE Kerrie Willis Senior Technical Internal Sales Coordinator MILLIKEN COMPANY SPARTANBURG SC K errie Willis has always worked for the customer over her 21 years of the service at the global specialty chemical company according to colleague Adam Newberry That attentiveness to her customers is what he says makes her an all star She makes an immediate connection with and truly wants to serve her customers The trust that is established is based on her openness honesty and desire to support he says Willis understands the needs and challenges that customers face and continues to champion for them internally while also trying to highlight the added value and safety they can bring to themselves and their customers via the addition of Millikens colorants Kerrie is constantly looking for ways to better service this industry whether through product innovation technical support or customer service Newberry says We are truly lucky to have her and happy to have Kerrie as our customer liaison with the snow and ice management industry Nicole Champy Sales Director DISCOUNT SNOW STAKES WEYMOUTH MA N icole Champy has been regional sales director at Discount Snow Stakes for just over a year but Owner Chris Burns says she has exuded the companys mission by going above and beyond for customers handling in person deliveries to job sites Hired for her vast experience in customer service and sales Champy is certainly a champ when she works around the clock during storms and manages a sales team during a high stress season She works well under pressure which is an absolute must during the snow season Burns says We have a product mix that is in high demand at critical times during storms Thats why Champys ability to multitask is paramount to the companys success She can flawlessly follow up with customers and deliver their product on time which has helped her to become a customer favorite he says D3 SNOW BUSINESS DECEMBER 2017 www sima org snowbusiness
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